Our Commitment to Security - Cogent Bank

Lost or Stolen Debit Card

To report a lost or stolen debit card please call 407.545.2662 during normal operating hours. After hours, please call 1.800.500.1044 immediately or access www.visa.com

Routing Number

Our Bank Routing and Transit Number is: 063114661

You will be linking to another website not owned or operated by Cogent Bank. Cogent Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Cogent Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Cogent Bank.

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Our Commitment to Security

Cogent Bank is committed to helping our customers maintain a safe and secure banking experience. We’ve established several security measures that help protect you or your business. It is important to review these procedures and call us should you have any questions. 

We will never request personal information by email or text messaging including account number, passwords, personal identification information or any other confidential customer information.

Fraudulent emails may be designed to appear as though they are originated by Cogent Bank. Do not respond to any email communication requesting personal or confidential information and do not go to any links listed on that email. These emails are not originated by Cogent Bank. Never release banking information the bank already has to any caller, texter, or email sender. If you contact us we may verify the last 4 digits of your Social Security Number (SSN) to confirm your identity, but we will never contact you and ask for your account number, debit card number or your full SSN.

If we need to contact you, it will always be done in a manner that protects your personal confidential information and we work diligently to do so. We work with the local regulatory and law enforcement departments to be certain any type of illegal activity is stopped as soon as possible. We have multi-layer security to protect your confidential information and will continue to be vigilant in protecting it. Immediately report any suspicious emails or websites to us so we may take appropriate action.

If you suspect your accounts have been compromised or have any questions regarding this information, please contact Cogent Bank at 888.577.0404.