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Board Best Practices for Community Success

Florida Community Association Professionals, February 2026

By Anna Rogers, SVP, Cogent Bank Community Association Relationship Manager

Your role as a board member is an indispensable commitment to preserving and enhancing your community. To support you, we’ve compiled best practices to help both new and returning board members succeed.

     Know the rules—Review current governing documents to stay informed of changes and avoid surprises. Understanding key policies and procedures helps prevent future issues. Board members must act in the community’s best interest, avoid conflicts of interest, and make decisions guided by care, loyalty, and compliance with applicable laws.

     Communication—Effective communication is essential. Promote transparency through timely updates, and ensure enforcement of rules is consistent and fair. Clear and defined roles among board members support effective decision-making.

     Financial Oversight—Work with experienced banking professionals to establish internal controls, transparent budgeting, and strong reserve planning to reduce financial risk.

     Maintenance and Safety—Prioritize preventive maintenance and periodic structural evaluations to protect assets and meet inspection standards.

Approach these areas proactively to support stability, trust, and long-term community value.